Lifeline and Link Up America
– Your connection to low cost telephone service
Your Connection to low cost telephone service:
The Innovative Telephone Corporation, in
conjunction with the Public Services Commission (PSC) and the Federal
Communication Commission (FCC) is providing Lifeline and Link Up America
programs that reduce the cost of telephone installation and basic
Lifeline provides reduced monthly rates for basic
To be eligible for Lifeline you must:
Be a resident of the Virgin Islands.
Be a minimum age of 18 years old AND be the head of
Have a gross annual household income not to exceed
limits stipulated by the Virgin Islands Department of Human Services.
Be certified for participation by the US Virgin
Islands Department of Human Services.
Here’s how LIFELINE works
If you qualify for participation in LIFELINE, you
will receive a credit on your LOCAL
telephone bill of $6.50 on the end user charge and $3.50 discount
on the residential one-party rate, for a total credit of $10.00 monthly.
You may qualify for additional LIFELINE benefits:
You may be eligible for additional LIFELINE
benefits of $7.05 monthly if you meet the eligibility requirements for
the following assistance programs:
Old age assistance
Aid to families with dependent children.
Aid to permanently and totally disabled
Aid to the blind
Lifeline benefits cannot be applied to any other
telephone services. The program will not pay for a telephone instrument,
custom calling features such as Call Waiting, 3 Way Calling, Speed
Dialing, or Call Forwarding, or long distance charges. You must pay for
those charges yourself.
Participation in this program does not prevent
disconnection for non-payment.
WHAT THE LIFELINE PROGRAM MEANS TO YOU
In dollars and cents, here’s how LIFELINE helps
Current monthly telephone charge $29.75
(Including end user charge)
Lifeline End User Credit $6.50
Monthly charge after LIFELINE credits $19.75
Additional credit for those eligible
Monthly charge after lifeline credits
Rates % Tariffs are authorized by the Virgin
Islands Public Service Commission and Federal Communication Commission
and are subject to change after 11/03/03 publication of this document.
LINK UP AMERICA
Link up reduces the cost of installing basic
telephone service in eligible households that are without telephone.
Qualified participants receive a $30 reduction on the installation
charge for new service from the current $65 to $35.*
*Discount does not apply to Ready Service.
TO QUALIFY FOR LINK UP AMERICA YOU:
Cannot currently have telephone service. Link Up
America applies to the installation of the new service only.
Must be a minimum age of 18 years old AND be head
of a househould.
Must have a gross annual household income not to
exceed limits stipulated by the Virgin Islands Department of Human
If you desire, Innovative will bill Link Up America
participants for the balance of the installation charge over four equal
Deposits requirements for eligible persons in the
Lifeline or Link Up America program will be waived if previous credit
history is acceptable.
HOW TO SIGN UP FOR LIFELINE AND LINK UP AMERICA
The US Virgin Islands Department of Human Services
is the only agency that can certify your eligibility to participate in
LIFELINE and Link Up America. Human Services will ask you to complete an
application. Bring your certified application to Innovative for
processing to start receiving benefits of LIFELINE and LINK UP AMERICA.
Department of Human Services
St Thomas/ St John 774-2399
St Croix – Frederiksted 772-0085
St Croix – Christiansted 773-2323